1. Introduction
Welcome to Appliance Doctor Pro. By scheduling or using our services, you agree to comply with the following terms and conditions.
2. Services Provided
Appliance Doctor Pro offers a range of home services, including appliance repair, TV mounting, and general handyman work. All services are carried out by trained and certified technicians who follow industry best practices.
3. Customer Responsibilities
To ensure smooth service delivery, customers are required to:
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Provide accurate information during booking.
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Ensure clear and safe access to the appliance or work area.
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Be present or arrange for someone to be present at the scheduled service time.
4. Payment Terms
Payment is due upon completion of service. We accept major credit/debit cards, Zelle, and other electronic payment options. A deposit may be required for parts or large jobs.
5. Liability & Limited Warranty
We stand by the quality of our work and offer limited warranties on parts and labor (warranty duration varies by service and part). Our liability is strictly limited to the cost of the service provided. We are not responsible for pre-existing issues, manufacturer defects, or damage due to misuse.
6. Refund & Cancellation Policy
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Cancellations: Cancellations must be made at least 24 hours in advance. Late cancellations may incur a service fee.
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Refunds:
All completed services are non-refundable. If a job cannot be completed due to part unavailability, safety concerns, or technician recommendation, a partial or full refund may be issued at our discretion.In cases where an error was made by our technician, we will offer a free correction or issue a refund, depending on the situation. However, no refunds will be issued for services that were completed as agreed.
7. Dispute Resolution
In the event of a disagreement, both parties agree to resolve the matter through mediation or binding arbitration before pursuing legal action.
8. Updates to Terms
These terms may be revised periodically. Continued use of our services indicates acceptance of any updated terms.
9. Contact Us
For questions, concerns, or feedback, please contact us at:
info@appliancedoctorpro.com
Or visit our website for live support options.